Terms of Service

Using nano banana 2.1

nano banana 2.1 ("we", "us") operates nanobanana-21.com, an online service for generating and editing images with AI, powered by Google's Gemini Nano Banana 2.1 model. By creating an account, buying credits or otherwise using the site, you agree to these terms and to our Acceptable Use Policy, which forms part of these terms. If you do not agree, do not use the service. You must be at least 18 years old, or the age of majority where you live, to create an account or make a purchase.

What the service does

You write a text prompt and may upload up to 14 reference images. You choose an aspect ratio and a resolution (1K, 2K or 4K). Your prompt and reference images are sent to our AI processing provider (Evolink, which runs Google's Nano Banana 2.1 model), which returns a generated image, usually within seconds. Each image uses credits; the exact amount is shown on the Generate button before you start.

Generated images are saved in My images in your account. AI output varies: review faces, hands, text and details before you share a result. We do not guarantee that a generation will match your expectations.

Accounts

Keep your login secure and tell us promptly at support@nanobanana-21.com if you suspect unauthorized access. You are responsible for activity on your account. One person may not operate multiple accounts to obtain extra sign-up credits or promotional bonuses.

Credits, billing and payments

• Credits. Generating an image consumes credits from your balance. Credits have no cash value, cannot be transferred or exchanged for money, and are only usable on nano banana 2.1. Purchased credits do not expire while your account remains open.
• One-time packs. A credit pack is a single payment for a fixed number of credits.
• Subscriptions. Monthly plans renew automatically at the price shown at checkout and add the plan's credits each billing period until you cancel.
• Promotional credits. Sign-up credits and other promotional credits are free, may carry their own conditions and are never refundable.
• Prices and taxes. Prices are shown before purchase. Payments are handled by our third-party payment processor or merchant of record, whose terms also apply to the transaction. Applicable taxes may be added at checkout.

Refunds and cancellation

• Failed generations. If a generation fails for a technical reason, the credits it used are returned to your balance automatically. You do not need to request this.
• One-time packs. You may request a full refund within 60 days of purchase if none of the credits from that pack have been used. Once any of a pack's credits have been used, that purchase is non-refundable.
• Subscriptions. You can cancel at any time in Settings → Billing. Cancellation stops future renewals; your plan and any remaining credits stay available until the end of the current billing period. We do not provide refunds or prorated credits for partial billing periods. A renewal charge may be refunded if you request it within 60 days of the renewal date and have not used any credits added by that renewal.
• How to request a refund. Email support@nanobanana-21.com from your account email with the order number. Approved refunds are returned to the original payment method; the credits from that purchase are removed from your balance.
• Exceptions. Purchases on accounts suspended or terminated for violating these terms or the Acceptable Use Policy are not refundable. Nothing in this section limits any refund right you have under applicable consumer law.

Your content

Upload images only when you have the rights to them and the permission of every person pictured. You keep the rights you already hold in your uploads. Subject to these terms and applicable law, you may use the images you generate for personal and commercial purposes. You grant us a limited licence to store and process your prompts, uploaded images and generated images only as needed to provide the service to you, including sending them to our AI processing and storage providers. You are responsible for the content you submit and for how you use and share the images you generate. When you share a result, identify it as AI-generated.

Acceptable use

You must follow the Acceptable Use Policy. In short: no content involving the sexualization or exploitation of minors, no sexual or intimate content of any kind, no deepfakes of people who have not consented, no impersonation, harassment or illegal content, and no attempts to bypass our safety systems. We screen prompts before generation and may refuse any request.

Violations and account actions

If we reasonably believe you have broken these terms or the Acceptable Use Policy, we may, depending on the severity of the violation:

• refuse or cancel a generation, and remove the content involved;
• issue a warning;
• temporarily suspend your account or its ability to generate;
• permanently terminate your account and block new accounts created to evade enforcement;
• withhold or forfeit remaining credits, without refund, for serious or repeated violations;
• report content and account information to law enforcement or child-safety organizations where required or appropriate.

Content involving the sexual exploitation of minors results in immediate permanent termination and a report to the relevant authorities. Credits used on content that is refused or removed for a policy violation are not returned. A chargeback or payment reversal on a purchase you made may lead to suspension until it is resolved. If you believe we acted in error, email support@nanobanana-21.com within 30 days and we will review the decision.

Disclaimers and limitation of liability

The service is provided "as is" and "as available". To the extent permitted by law, we disclaim implied warranties, including fitness for a particular purpose. To the extent permitted by law, our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses. Some jurisdictions do not allow these limits, so they may not apply to you.

Independence and trademarks

nano banana 2.1 is an independent service operated by its own team. It is not owned, operated, sponsored or endorsed by Google. "Gemini" and "Nano Banana" are names and trademarks of Google LLC; we use them only to describe the AI model that powers this service, which we access through Evolink, a third-party API provider.

Changes and availability

We may change, pause or discontinue parts of the service. We may update these terms; the revision date appears above. Material changes apply from the date they are posted, and continued use after that date means you accept them.

Contact

Questions about these terms, billing or refunds: support@nanobanana-21.com. To report content that breaks our rules, see the "Reporting violations" section of the Acceptable Use Policy.